FAQs: Frequently Asked Questions

Effective February 1, 2019, the City of Holly Hill began contracting with Backflow Solutions, Inc. (BSI) to administer our Cross-Connection Control/Backflow Tracking Program. The city will be utilizing BSI Online for all test report submittals.

All annual backflow assembly test reports must be submitted electronically by the testing company via the BSI Online system at http://www.bsionlinetracking.com. There is a filing fee of $12.95 per test report submitted.

Each resident/business who owns a backflow assembly will receive a notification letter from BSI with a Customer Confirmation Number (CCN). This number must be given to the tester in order for the reports to be properly filed with BSI.

For any questions regarding this program, please contact BSI via e-mail (bsionline [at] backflow.com) or phone (800) 414-4990